At Fancy Floors, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website. Please read this policy carefully to understand how we handle your data.

 

1. Information We Collect
We may collect the following types of information when you visit our website or contact us:

Personal Identification Information: Name, email address, phone number, and other contact details that you voluntarily provide when submitting inquiries, subscribing to newsletters, or engaging with our services.
Non-personal Information: Browser type, IP address, pages viewed, and other analytics data collected via cookies and similar technologies to improve the user experience.

 

2. How We Use the Information
We use the information we collect for the following purposes:

To communicate with you: Respond to inquiries, send newsletters (if subscribed), or provide customer support.
To improve our website: Use analytics to better understand website performance and user preferences.
To comply with legal requirements: As necessary to comply with any legal obligations or regulations.

 

3. Cookies
We use cookies to enhance your browsing experience and gather information about how you use our site. Cookies are small files placed on your device that allow us to collect non-personal information such as website usage patterns. You can adjust your browser settings to block or delete cookies, but this may affect the functionality of the website.

 

4. Third-Party Services
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted third parties that help us operate our website, such as hosting providers or analytics services, who agree to keep this information confidential.

 

5. Data Security
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational measures to safeguard the information we collect online. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your data transmitted to our site.

 

6. Your Rights
You have the right to:

• Access your data: Request a copy of the personal information we hold about you.

• Correct your data: Request that we correct or update any incorrect or incomplete information.

• Delete your data: Request the deletion of your personal data, subject to certain legal exceptions.

To exercise these rights, please contact us using the details provided below.

 

7. Links to Other Websites
Our website may contain links to other websites of interest. Once you leave our site to visit these third-party sites, we are not responsible for the protection and privacy of any information you provide on these websites, which are governed by their own privacy policies.

 

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting an updated version on this page. Any changes will be effective immediately upon posting. Please check back periodically to stay informed of updates.

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9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

 

Fancy Floors
362 Staines Road West, Ashford, Middlesex, TW15 1RP
enquiries@fancyfloors.co.uk
01784 420230

 

By using our website, you consent to this Privacy Policy.